Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.
How We Use Cookies
We use cookies for several purposes:
Essential Cookies: Required for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Provide insights into website usage and performance
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off:
Authentication cookies to keep you logged in
Security cookies to protect against fraud
Session cookies to maintain your preferences during your visit
Analytics Cookies
These cookies help us understand how our website is being used:
Google Analytics to track website usage
Performance monitoring to identify issues
User behavior analysis to improve our services
Functionality Cookies
These cookies enhance your experience on our website:
Language preferences
Theme settings (dark/light mode)
Recently uploaded files
Third-Party Cookies
We may also use third-party services that set their own cookies:
Google Analytics: For website analytics and performance monitoring
Stripe: For secure payment processing
Intercom: For customer support chat functionality
Managing Cookies
You can control and manage cookies in several ways:
Use your browser settings to block or delete cookies
Opt out of analytics cookies through our cookie banner
Use browser extensions to manage cookie preferences
Visit third-party websites to opt out of their tracking
Please note that disabling certain cookies may affect the functionality of our website.
Cookie Retention
Different cookies have different retention periods:
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain for a set period (typically 1-2 years)
Authentication Cookies: Expire after 30 days of inactivity
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about our use of cookies, please contact us at privacy@transcribeai.com